Shipping policy

Last updated 02-05-2026

All garments will be express posted through Australia Post for a flat fee of $30. To ensure your garment arrives on time please place your orders with a minimum seven days notice from delivery date (we will discuss your location and shipping times when you place your hire order). Hire Your Desire endeavours to have all garments delivered on time, however due to the unpredictable nature of Australia Post there may be times this is not possible. If your garment does not arrive on or before the date of event we will offer you a hire credit or full refund of the Hire Fee at the discretion of Hire Your Desire. If your order for hire is placed less than seven days prior to the desired arrival date, we do not guarantee the garment will arrive on time for your event. In the case of a late hire (i.e. less than seven days from desired delivery date) not arriving on time, a hire credit will be offered (no refund will be offered). If you provide the wrong address and the garment has been posted, you will incur the full Recommended Retail Price (RRP) of the garment less than price paid to hire (unless the dress is returned to sender via Australia post).

Once the delivery of the garment has been made to your specified address, you agree to bear responsibility for the garment. If you are unavailable to receive the garment Hire your desire will not be held responsible for additional shipping delays or any additional shipping charges that may apply.